Terms and Conditions
General Terms
- FCL Sales Pricing : All sales of Full Container Loads (FCL) are priced inclusive of delivery to the warehouse.
- Government Charges : Any newly introduced government charges incurred at the time of import that are not covered in the initial price at the time of sale may, at our discretion, be passed onto the buyer. This includes charges under the Import Food Testing Program and demurrage caused by container X-ray delays, which may be applied randomly during the import process.
Quotations
- All quotations will lapse within three (3) days unless specified otherwise in writing
Purchaser’s Responsibilities
- It is the purchaser's responsibility to request specifications, samples, or additional information required to verify that the goods are fit for their intended purpose prior to purchase.
- Any discrepancies in the issued sales contract after placing an order must be promptly advised.
Disputes and Claims
- All claims must be lodged within a reasonable period, not exceeding fourteen (14) days from the receipt of goods.
- Upon receipt of goods, the buyer must inspect and confirm that the goods conform to specifications and meet their intended purpose.
- Freedom from stored grain pests is offered for up to thirty (30) days after receipt, provided the product is stored under suitable conditions in clean and dry space at an ambient temperature and no crosscontamination has occurred.
Force Majeure
- Agro Foods shall not be liable for any failure or delay in fulfilment or performance of this contract, whether directly or indirectly hindered by an act of God, riots, rebellions, wars, strikes, lockouts, or any other causes beyond the seller’s control. Usual force majeure conditions apply, and the validity of the contract remains unaffected.
Pallet Transfer
- CHEP pallet exchange or transfer is required unless a hand unload is carried out. The carrier reserves the right to refuse delivery if these arrangements are not met.
Financial Obligations
- Deliveries may be withheld if accounts exceed agreed credit limits or invoices are overdue.
- Agro Foods retains title over goods or products manufactured from such goods until all accounts are settled in full.
- If debt collection services or legal action is required for recovery of monies, the associated costs will be accrued in addition to the original invoice value.
- GST and levies are payable where applicable.
Additional Clauses
Specific terms may apply to particular contract scenarios and will be outlined separately as needed.